Distribution and Collection Systems Coordinator. ( Office and Field Support)

by March 30, 2021




Orange Water and Sewer Authority (OWASA), Carrboro-Chapel Hill’s not-for-profit public service agency delivering high-quality water, wastewater, and reclaimed water services seeks a highly responsible individual to join our team as a Distribution and Collection Systems Coordinator.

Position provides a well-organized, planned and scheduled approach to the operating procedures for the Water Distribution and Sewer Collection Departments. This position manages the daily office operations by answering telephones, greeting/assisting visitors, handling customer inquiries related to the water distribution and sewer collection systems, creating memos, documents, reports, correspondences, and maintains calendars and filing system for the departments.

Plays a lead role in administratively organizing various programs such as the Cross-Connection, Backflow Prevention, and Advanced Meter reading system.  Serves as Administrator to the computerized work order management system (Cityworks). This is accomplished by creating work orders and service requests; generating reports and dispatching crews to work sites.   Position requires excellent, above average aptitude with all Microsoft Office products.  Use of Cityworks is preferred as is knowledge and proficiency with GIS mapping systems.

We are seeking an excellent communicator both in writing and verbally.  Position needs to communicate successfully with the public, work crews and Town Officials.  This position has rotating on-call communication duties. Typical work hours are Monday through Friday 7:00 a.m. to 3:30 p.m.

Minimum requirements include an Associate degree with three to five years of relevant administrative support experience with practical knowledge of water and sewer maintenance and infrastructure. Valid North Carolina Class C driver’s license required.

OWASA provides excellent benefits to include membership in the NC Local Government Employees Retirement System, employer 457 plan contribution and retirement health savings account.  Paid Health, Dental, Vision and Life insurances.  Additional benefits include:  Paid Holidays, Vacation, Sick, Personal, Bereavement and Parental Leave.  Educational Reimbursement, Bonus Pay for Additional Certifications and/or Education and more!

The ideal candidate is a team player with excellent work ethic, adaptability, and the desire to work in a collaborative environment.  Candidates must be extremely dependable, creative, and able to support a large fast-paced department. Must have a service-oriented attitude, professional demeanor and be detail oriented.

OWASA is an Equal Opportunity Employer committed to continuous improvement, sustainability, creativity, diversity, and inclusion. OWASA does not discriminate based on race, color, national origin, disability, age, or sex in administration of its programs or activities, or employment decisions.

Salary range: $42,419 – $65,324.

Certified Orange County Living Wage Employer.

To complete an application visit www.owasa.org .

Closing date is April 16, 2021.


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